Terms and Conditions


How to Place Your Order

The easy way is to complete one of our Order Forms and return to us via e-mail or fax. Please see the How to order page for more information. This will give us all the information we require from whom to invoice, where delivery is to be made and your menu choice. If your accounts payable uses a Purchase Order Number system make sure you quote your number. All orders are to be confirmed in writing.

Changes

Any changes to your original order require 24 hours notice. We require written confirmation of the changes to be made.

VAT

All prices quoted are net of VAT which is charged at the current rate by HM Government.

Minimum Orders

The minimum order for a cold buffet is 5 people, for a hot buffet it is 10 people.

Cancellations

We require 24 hours notice if you wish to cancel an order, if it is less we reserve the right to charge in full.

Food Availability

We reserve the right to change any of the items in our menus due to availability and replace with a similar item.

Payment

We accept payment by Cash, Cheque, Debit or Credit Card and BACS. If you do not have an account with us payment must be made in full 48 hours before delivery.

Account Customers

If you would like to open an account please contact us and we will send our Account Application Form. Payment is due 14 days after the date of the invoice or delivery, whichever is the latter. If you are late in making payment to your account, we reserve the right to charge any necessary administration costs.